Talent Acquisition Officer – Frontline Recruitment

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Kwun Tong

Language: English & Chinese

What you’ll do

• Responsible for the full spectrum of recruitment functions, including general administrative support, candidate sourcing, interviewing, and related activities.

• Work closely with operations and security managers to understand urgent manpower gaps, deployment timelines, and license requirements

• Proactively source candidates through job portals, walk-ins, referrals, outreach to security training centers, and community networks

• Coordinate background checks, licensing verification, and medical requirements in line with security industry standards

• Organize mass hiring activities such as walk-in interviews, recruitment days, and emergency hiring drives

• Maintain candidate database, and ensure data are updated timely and accurately.

• Maintain accurate recruitment data, hiring status reports, and manpower pipelines

Key qualifications

• Minimum 2 years of experience in a talent acquisition or recruitment role, ideally within the facilities management or service industry

• Strong understanding of the end-to-end recruitment lifecycle and ability to effectively manage the full cycle

• Good interpersonal and communication skills, with the ability to engage and connect with diverse candidate populations

• Proven experience in frontline or volume hiring, with security industry recruitment strongly preferred

Personal skills you excel

• Fast-paced and execution-focused, with a strong sense of urgency

• Confident communicator who can engage frontline security candidates effectively

• Highly organized and resilient when managing last-minute or bulk hiring requests

• Practical, hands-on, and comfortable working on-site or outside standard office hours when needed

• Solution-oriented mindset with the ability to balance speed, compliance, and quality hiring

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.