Spa Receptionist (5-day work)

Responsibilities

• Answer telephone calls and ensure all reservations are made accurately
• Responsible to explain and upsell all the spa treatments, services and products
• Ensure all treatment books are accurate input in the spa system
• Greet guest with a warm and friendly spa welcome
• ad-hoc assignments as required

Requirements

• Higher Diploma or above in hospitality management or any related disciplines
• Minimum 1 year experience in customer services / beauty / hospitality industry will be an advantage, experience in hotel industry will be a plus
• Good interpersonal skills and guest oriented
• Good command of both spoken and written English & Chinese (Cantonese & Mandarin)
• Flexible to work on shift
• Fresh graduate is also welcome