Customer Service Officer (Immediately Available Preferred)

 Job Highlights

• Diploma or above
• Good command of written English and Chinese
• Fluent speaking of Mandarin
• Immediately available is an advantage

Job Benefits:

• 5-Days work on shift
• Shift working hour (08:00 - 16:00 or 15:40 - 23:40)
• Performance bonus
• Medical insurance
• Bank holiday

Job Description:

Customer Service Officer is responsible for answering customer inquiries, supporting hotline and handling daily issues encountered by customers in operating their accounts.

Responsibilities:

• Handle service inquiries raised by clients
• Making outbound calls regarding our services
• Answer inbound calls from client's questions and interest in our services
• Recording and updating data
• Providing general administrative assistance to the department
• Handling ad hoc tasks, if required

Requirements:

• Good command of written English and Chinese
• Fluent speaking of Mandarin
• Diploma or above with 2 years working experience at least
• Good in Mathematics & Finance is Preferred
• Good communication and interpersonal skills
• Good in MS Office applications (Word, Excel & Outlook)