Responsible Officer – Insurance Broker

At Delta Asia Financial Group, we foster a supportive and empowering environment that enables our employees to shape rewarding career journeys. We are committed to your professional growth and development, and to creating a workplace culture that values collaboration, innovation, and excellence.

Job Responsibilities

• Act as Responsible Officer of IA and MPFA to carry out all associated compliance and operational duties
• Oversee all regulated insurance brokerage activities to ensure strict compliance with the Insurance Ordinance, IA guidelines, Codes of Conduct, and all other applicable regulatory requirements
• Develop, implement, and maintain a comprehensive compliance framework — policies, procedures, and controls across all brokerage operations and workflows
• Act as primary point of contact for regulatory bodies, managing inspections, inquiries, and submissions in a timely and professional manner
• Conduct regular compliance audits and risk assessments to strengthen controls, enhance regulatory adherence, and proactively address emerging risks
• Drive business process re-engineering to streamline workflows, uplift customer experience standards, and embed a robust control environment across front and back-office operations
• Liaise with Group to provide compliance guidance and support insurance business development, achieving targets within a robust control environment
• Foster a collaborative working environment between front and back-office teams, reinforcing a strong control and service culture to ensure seamless operations and service delivery

Job Requirements

• Degree holder or above in Finance, Business or relevant disciplines
• Eligible for appointment and approval as a Responsible Officer of a licensed insurance broker company by IA, meeting the fit and proper criteria
• Licensed or eligible to be licensed as a Technical Representative (Broker) under the Insurance Ordinance in the relevant line of business
• 8+ years of relevant experience at a managerial level in the insurance industry with exposure to brokerage operations.
• In-depth understanding of operational controls, workflows, and regulatory requirements applicable to a licensed insurance broker
• Sound knowledge of the Hong Kong Insurance Ordinance, IA / MPFA regulatory framework and insurance brokerage compliance requirements
• Strong leadership, strategic planning, and risk management capabilities
• Excellent command of both written and spoken English and Chinese