Senior Technology Incubation Manager - Future Lab

Responsibilities

• Drive the assessment, experimentation, and incubation of emerging technologies and innovative business models that support the Bank’s digital evolution
• Translate strategic priorities and opportunities from the external fintech ecosystem into actionable use cases, prototypes, minimum viable products (MVPs), and pilot projects.
• Work closely with internal business units, technology teams, control functions, and external partners in progressing incubation initiatives from discovery through validation and handover, with a focus on customer value, commercial viability, operational efficiency, and readiness for adoption within the Hong Kong and Greater Bay Area (GBA) markets
• Research and assess emerging technologies, including AI, Web3, blockchain, and API-driven solutions, identifying their relevance to the Bank’s strategic priorities and business needs.
• Translate technology trends and business challenges into clearly defined use cases, opportunity assessments, and incubation proposals.
• Evaluate potential solutions and partners against technical feasibility, customer value, commercial potential, implementation complexity, and relevant risk considerations.
• Work with the R&D team and business stakeholders to explore “Beyond Banking” propositions and new technology-enabled business models.
• Manage the incubation lifecycle from initial discovery and concept development through proof of concept (PoC), prototype, MVP, and pilot evaluation.
• Define hypotheses, validation criteria, success metrics, and stage-gate recommendations to support evidence-based decisions on whether to proceed, refine, scale, or discontinue initiatives.
• Coordinate technical experimentation, user feedback, and business validation to identify limitations and reduce uncertainty before wider implementation.
• Develop business cases and implementation recommendations, including expected benefits, indicative costs, resource requirements, and pathways to production.
• Prepare validated initiatives for transition to the appropriate product, business, or technology teams, ensuring clear ownership and handover arrangements.
• Support the Head of Future Lab in developing co-creation opportunities through the BEAST community, startups, technology hubs, universities, and other ecosystem partners.
• Coordinate partner participation in incubation projects, including alignment on deliverables, responsibilities, and evaluation criteria.
• Support hackathons, technology showcases, and community activities that generate relevant ideas and strengthen the Bank’s innovation pipeline.
• Track incubation outcomes and work with receiving teams to assess conversion into production solutions, customer improvements, revenue opportunities, or cost savings.
• Identify opportunities to improve the Lab’s incubation methods, reusable assets, and delivery practices.

Requirements

• Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.
• Minimum 7 years’ relevant experience in fintech, digital banking, technology innovation, product development, or technology consulting, including demonstrable responsibility for managing cross-functional technology projects.
• Proven experience delivering PoCs, prototypes, MVPs, or pilot projects, with a track record of progressing selected initiatives toward business adoption or production implementation.
• Experience working with banks or other regulated financial institutions, including collaboration with technology, business, and control functions.
• Working knowledge of emerging technologies such as AI, blockchain/Web3, APIs, and cloud platforms, with the ability to assess practical applications and implementation considerations.
• Ability to translate business needs into use cases, requirements, validation plans, and measurable success criteria.
• Strong analytical and commercial skills, including business-case development, cost-benefit assessment, and evaluation of customer and operational outcomes.
• Familiarity with the Hong Kong/GBA fintech ecosystem and the regulatory, security, privacy, and operational considerations relevant to banking innovation.
• A proactive, collaborative, and outcome-oriented mindset, with the resilience to navigate ambiguity and sustain progress through organizational and technical challenges.
• Intellectual curiosity and sound judgment, balancing innovation opportunities with commercial objectives and the Bank’s governance requirements.
• Strong written, presentation, and interpersonal communication skills.
• Fluency in English and Cantonese; proficiency in Mandarin is an advantage.