Assistant Manager, Customer Information Maintenance

Job Purpose:

This role is to ensure compliance with regulatory requirements by performing thorough checking on CRS/FATCA and facilitating the opening of cross-border accounts. The incumbent will play a key role in maintaining accurate records and ensuring the integrity of the onboarding process.

Main Responsibilities:

• Conduct comprehensive checks of customer records and Self-Certifications, and process record creation to ensure compliance with the Common Reporting Standard (CRS) and the Foreign Account Tax Compliance Act (FATCA)
• Support the complete process in collaboration with other stakeholders
• Facilitate the opening of accounts for customer with banking relationship with our partner banks, ensuring all requirements are met
• Provide end-to-end support for projects, including engaging in user requirement discussions, reviewing functional specifications, and conducting UAT and PV for team-related projects
• Assist the team head with any tasks or ad hoc duties as assigned to support departmental objectives

Incumbent Requirements:

• Degree holder in any disciplines  
• Minimum of 3 years of working experience in the banking industry
• Excellent communication and interpersonal skills

(Candidate with less experience will be considered as the role of Senior Officer)