Assistant Officer, Client Services and Middle Office (Fresh Graduates Welcome)

Responsibilities:

• Handle enquiries from clients and salespersons via email/phone in a professional manner
• Perform call back to clients
• Facilitate in account opening process on documentation for both local and offshore businesses
• Handle and resolve client complaints in accordance with company procedures
• Assist with ad hoc projects and perform other duties as assigned

Requirements:

• 1-2 years client servicing experience such as contact center or sales assistant in financial industry, brokerage house experience is a plus
• Possession of SFC Type 1, 2 licenses is an advantage
• Customer-oriented with good communication skills is essential
• Good command of spoken and written English, Cantonese and Mandarin
• Proficiency in MS Office applications and Chinese word processing
• Able to work in fast paced environment with excellent interpersonal and communication skills
• Team player with commercial orientation
• Fresh graduates will be considered as Assistant position
• Effectively using AI is preferred