Senior Officer / Officer, Branch Operations (Account Opening Team)

Responsibilities:

• Responsible for processing account opening, including both individual and corporate accounts
• Set up customer profiles and create account in bank system
• Follow up with branch staff and customers on Account Opening issues
• Provide administrative support e.g. documents filing and record keeping
• Support branch in operations enquiries
• Take up ad hoc projects as assigned

Requirements:

• Post-secondary education with at least 1 year's relevant Bank Account Opening experience
• Ability to work independently and under pressure
• Customer-focused with good communication and interpersonal skills; fluency in written and spoken English and Chinese, preferably with proficiency in Putonghua
• Good PC knowledge, including MS Word, Excel and Chinese word processing
• Working Location : Central
• Immediate availability is highly preferred