PvB Client Transacting Specialist

JOB SUMMARY
Transactions Processing - Loans Operations
•    Validate loan drawdown for IPO and other investment purpose
•    Ensure loan drawdown is within approved credit limit and within sufficient collateral
•    Ensure all exceptions are approved according by appropriate delegated authority and relevant policies 
•    Validate client interest statement
Transactions Processing – Payment & Receive
•    Authenticate, validate and prioritizes customer requests for outgoing and incoming remittances payment through SWIFT, CHIPS, FED CHATS, in house funds transfer and cheques
•    Ensure all payment transactions are in Compliance with OFAC Sanctions and internal policies
•    Monitor payment requests are complete prior to system cut-off time
•    Monitor credit card settlement process
Transactions Processing - Time Deposit
•    Validate time deposit set up, renewal and termination
•    Liaise with Front Office to clarify the unclear instructions
•    Review time deposit exceptional, maintenance and maturity reports; and originating actions to close identified gaps

RESPONSIBILITIES
•    Manage end to end for all Banking Operations related processes connected with client servicing and transaction execution 
•    To agree with GBS, extra / additional control and monitoring responsibilities, ensure no gap on transactions processed. 

Strategy

Business
•    Working with the RM, CSM & GBS to deliver the client journey end state vision (best in class client experience) and embed this way of working within Private Banking

Processes
•    key processes include Payment, Internal fund transfer, Time Deposit and Loans drawdown
•    Support existing and future process and technology initiatives/automation.

People & Talent
•    Continue to work on process improvement by digital\ paperless \ automation \ streamline system with raised CR and discussion with relevant stakeholders

Risk Management
•    Ensure related processes aligning to Clients’ requirements while adhering to the Bank’s Operational Risk Framework (“ORF”).

Governance
•    To provide sufficient training and guidance to GBS and the team

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

•    PvB GBS Operations
•    PvB Front Office
•    PvB Change & Delivery

Qualifications
•    Tertiary Education or above
•    3-5 years experience in banking operations.  Experience in private banking area would be an added advantage 
•    In-depth knowledge on SWIFT and other money transfer systems
•    Customer oriented and centric to deliver high quality service
•    Independent, self-motivated and ability to work under pressure
•    Meticulous in figures, possess the ability to multi-task for processes and controls 
•    Creative, good communications and interpersonal skills.

Role Specific Technical Competencies
•    Knowledge on banking operations background
•    Knowledge on In / Out Remittance and investigation