Universal Banker MPF - Hong Kong Business

We are currently seeking a high calibre professional to join our team as a Universal Banker MPF.

In this role you will:

• Provide excellent customer service, enabling customers to enjoy the full benefits of our Mandatory Provident Funds and Employee Benefits products
• Discover customers’ banking needs during client appointment and capture account acquisition business opportunities 
• Complete business fulfilment process as appropriate
• Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customer’s applications
• Collaborate with branches to provide one-stop banking solutions to customers to fulfill their financial needs
• Maintain a smooth & efficient in daily operations
• Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories 

• University degree holder or equivalent with sound experience
• Qualified with Insurance Intermediaries Qualifying Examination qualification
• Passed in the HKSI Licensing Examination Paper 1,7 & 8
• Solid experience in the banking industry being in front-line/customer service roles
• Basic understanding of the Mandatory Provident Funds or Occupational Retirement Schemes Ordinance business and product knowledge
• Team player with a self-motivated mind-set and genuine interest in banking industry 
• Excellent interpersonal and presentation skills
• Effective problem-solving skills
• Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements