Premier Relationship Manager - Hong Kong Business

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager.

In this role you will be:

• Developing our Premier customer base and establishing long term relationships with an assigned Premier clientele portfolio
• Managing the total wealth of your clients by matching our financial and investment product solutions to their financial needs
• Demonstrating genuine curiosity about customers, helping them reach their financial ambitions
• Connecting with product Specialists to provide more advanced technical input to identify and fulfill multiple needs with customers
• Promoting our Premier Service to potential customers, exploring their needs and making referrals to other business units where appropriate
• Supporting branch improvement initiatives, providing customer feedback of our Service and ensuring compliance with audit Requirements and quality assurance
• Understanding and adhering to local and global compliance
• Maintaining the levels of operational integrity required by HSBC and adhere to the business Principles and Values of HSBC
• Remark: multiple work locations available across branches in Hong Kong, Kowloon, and New Territories

To be successful you will need:

• University level education, preferably in finance, business or a related discipline 
• Experience in client facing environment, with excellent relationship building capability
• Strong sales and customer orientation, with good communication and interpersonal skills
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Good understanding and strong interest of the financial markets
• Mature and independent mindset, able to work effectively under pressure 
• Strong commercial orientation with acute interpersonal skills 
• Fluency in Cantonese and English, with additional languages is an advantage
• Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements
• Candidate without banking background will also be considered

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