Customer Service Officer (Global Banking)

Responsibilities:

• Manage in-coming facsimile instructions and liaise with customers to confirm the trade transactions;
• Provide quality service supports to customers and liaise with other business units on customer inquires related issues;  
• Perform administrative duties (e.g. dealing with transactions documents);
• Provide any other administrative / clerical supports as assigned.

Requirements:

• University graduate in Banking / Finance or related discipline;
• Minimum of 2 years' relevant experience in Banking / Financial services industry;
• Proficient in written and spoken English and Chinese (fluent in Mandarin is preferred);
• Good interpersonal and communication skills;
• Immediately available or short notice is highly preferred.