Sales & Reservations Supervisor (5 days)

Responsibilities

• Handle all reservations requests, changes and cancellations received by any channels
• Responds all incoming enquiries promptly and professionally
• Observes room availability status to maximize the occupancy, average room rate and revenue
• Act as in-charge of Reservations Team when Manager is on leave or out of office
• Communication with internal Team Members and external customers
• Support in various ad hoc projects and assignments assigned by Assistant Director of Sales

Requirements

• Diploma or above holder in Hospitality Management or related disciplines
• Minimum of 3 years hotel experience
• Good communication, interpersonal and computer skills
• Good command of written and spoken Chinese, English and proficient in Mandarin
• Less experience will be considered as Assistant Sales & Reservations Supervisor
• Candidate with less experience will be considered as Assistant Sales & Reservations Supervisor