Assistant Vice President, Global Transaction Service (GTS)

Responsibilities:

• Deliver comprehensive support for the Online and Mobile Banking products to internal and external stakeholders, ensuring timely resolution of problems and issues
• Facilitate corporate clients in User Acceptance Testing (UAT), user training, and system acceptance processes
• • Collect and analyze digital banking data to drive product optimization and innovation with IT
• Support the development of the Bank’s digital vision and strategy
• Ensure full compliance with regulatory requirements, internal and external audit standards, and security certifications
• Assess team training needs and drive development initiatives to enhance overall team competency
• Provide professional responses to client inquiries and information requests
• Contribute to the future e-Banking products and related initiatives
• Safeguard the confidentiality and integrity of sensitive data in alignment with company policies
• Assist in ad-hoc projects and tasks as assigned

Ideal candidates are expected to possess:

• Bachelor’s degree in Business Studies, Finance or related discipline
• At least 5 years’ relevant experiences in E banking, Global Transaction Services (GTS), Corporate Banking product sales
• Proven track records in managing and developing E banking, achieving business targets and in product development and project management
• Good understanding of general banking products, compliance and regulatory framework
• Excellent presentation, interpersonal and communication skills
• Outgoing, proactive, strong motivation in maintaining client relationship
• Proficient in computer applications such as Microsoft Office
• Good command of written and spoken English and Chinese (Mandarin & Cantonese)