Receptionist / Facilities Assistant

About the Role:

As a Receptionist at CBRE, you will be the welcoming face of the workplace, delivering exceptional customer service to clients, visitors, and employees. You will manage front desk operations including greeting guests, handling calls, coordinating meeting room bookings, and supporting workplace events—ensuring a professional and friendly environment at all times.

In addition to your core reception duties, you will also provide support to the Facilities Management team. This includes assisting with basic coordination of maintenance requests, liaising with vendors and contractors, and ensuring timely follow-up on facility-related tasks. Your dual role helps maintain a smooth and efficient workplace experience, combining hospitality with operational awareness.

This position is part of the Workplace Experience function, with a dotted line to Facilities Management, requiring strong communication skills, attention to detail, and a proactive approach to both guest services and workplace operations.

What You’ll Do:

• Handle receptionist duties such as greeting visitors, answering the phone, and providing excellent reception services to the visitors at front desk.
• Provide internal clerical and admin support to the administration team as assigned by Client.
• Coordinate the efficient and accurate booking of meeting rooms and catering requests 
• Manage contractors to maintain tidiness of the office and support routine operation.
• Responsible for inventory checking of office supplies including office facilities, stationery, courier matter, etc.
• Responsible for handling daily operations including incidents, emergency evacuation, monitor vendors' service quality, coordinates on-site support and maintains facility records.
• Coordinate with Building Management Office to ensure all building facilities, systems and amenities are functioning efficiently.
• Assist with repair and maintenance arrangements, liaising with relevant parties to ensure timely resolution.
• Assist in ad hoc duties as assigned by client or supervisor.

What You’ll Need:

• HKCEE/ HKDSE or above with 3 years or more relevant working experience in reception and facilities management.
• Presentable, well-organized, detail-minded and self-motivated
• Proficiency in MS Word, Excel, PowerPoint, English & Chinese Word Processing
• Strong verbal and written communication and interpersonal skills, work independent, multi-tasking, open-minded, a good team player, customer service skills
• Excellent command of spoken and written English and Chinese (Cantonese & Mandarin)

Why CBRE?
When you join CBRE, you become part of the global lead in commercial real estate service and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.