Customer Service Representative / Officer

Job highlights:

• Exposure to financial industry / Comprehensive training will be provided
• Experience in customer service is NOT essential / Fresh graduate
• Performance Bonus / Birthday Off / Stable working environment

We are currently seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will not only be responsible for providing exceptional customer support to our clients but also have the opportunity to participate in various projects. If you are looking for an opportunity to gain exposure to the financial industry and develop your skills, we encourage you to apply.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate and up-to-date information on products and services
• Resolve customer issues and complaints in a timely and courteous manner
• Collaborate with other departments to ensure customer satisfaction
• Participate in projects that will enhance your skills and knowledge of the financial industry

Requirements:

• Strong communication skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Previous experience in customer service is desirable, but not essential. We provide comprehensive training to ensure that you have the skills and knowledge needed to excel in your role
• Fresh graduate is welcome