Assistant Manager, Credit Initiation

JOB SUMMARY

• Grant a prudent credit decision by assessing and evaluating customer’s creditworthiness (including existing customer and new application) for Retail mortgage and wealth management products
• Manage the daily operations of the Credit Initiation units (Secured Lending) to ensure services rendered meet the agreed service standards
• Regularly review work steps to improve productivity on services provided and control measures.
• Ensure consistency in underwriting standard.
• Facilitate and support launch of new products

RESPONSIBILITIES

Strategy

• Support and provide inputs to Manager, Credit Initiation for developing operational model and shaping strategic agenda for Credit Initiation.
• Implement the operating model and strategic direction for Credit Initiation to best support process efficiencies and effectiveness.

Business

• Actively participate in different projects in identifying improvement area so as to improve the turnaround time and accuracy.
• Support new business initiatives, marketing program launches and revenue initiatives.

Processes

• Grant a prudent credit decision by assessing and evaluating customer’s creditworthiness (including existing customer and new application) for Retail mortgage and wealth management products
• Manage the daily operations of the Credit Initiation units (Secured Lending) to ensure services rendered meet the agreed service standards
• Regularly review work steps to improve productivity on services provided and control measures.
• Ensure consistency in underwriting standard.
• Facilitate and support launch of new products

People & Talent 

• Manage, motivate, train and develop staff to ensure performance is optimized.  

Risk Management

• Conduct credit assessment on consumer credit applications per credit policies and regulatory guidelines
• Comprehend the prevailing fraud type so as to deter and prevent from fraud attack 
• Comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

Governance 

• Ensuring compliance with the standards of regulatory and compliance practices as defined by internal and external requirements
• Regulatory & Business Conduct 
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Perform day to day credit underwriting for new applications with full compliance to all regulatory requirements.

Key Stakeholders

Internal Stakeholders

• Product
• CRM
• Sales 
• Fraud Risk Management 
• System Support
• Lending Operation Teams