Assistant Chief Concierge

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Anticipates and fulfills guests needs by offering personalised recommendations and services
• Maintains excellent knowledge of local attractions, events, and services, and innovates new ideas to enhance guest experience
• Assists Chief Concierge in implementing and maintaining Peninsula service standards within the Concierge team
• Monitors training and development of the team in order to promote a climate of enthusiasm and encouragement
• Provides guidance and support to the team, fostering an environment of excellence, professionalism, and teamwork

General Requirements:

• At least 5 years of relevant hotel experience in Concierge
• Excellent command of both spoken and written English and Chinese
• Strong leadership, organisational, interpersonal and communication skills
• Knowledge of MS Office and PMS systems
• Member of Les Clef d’Or

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.