Senior Officer, Card Security

Work actively and independently regarding fraud prevention of credit card fraud cases. Contacting internal & external parties and card associations for fraud related matters.

 Main Responsibilities:

• Review the fraud prevention & investigation flow to ensure adequate measures are update under the market environment to minimize the financial loss that may incur
• Handle fraud prevention by analysis & recommend new fraud trends, take necessary actions in a timely & professional manner to minimize fraud loss
• Perform User Acceptance Test (UAT) for system enhancement
• Perform on-going monitoring of merchants’ acquiring transactions, take follow-up actions and investigations

Incumbent Requirements:

• University graduate with minimum 2 years relevant experience
• Requires sound knowledge of Credit Card Fraud
• Knowledge of Credit Card Dispute Rules & Regulations, Visa Risk Manager (VRM) & Mastercard Decision Intelligence (DI) will be an advantage
• Good command of spoken and written in English and Chinese
• Candidate with the qualification of Certified Banker is an advantage