Manager, System Access – IT Operations Department

Responsibilities:

• Act as 1st line support to maintain users’ application accounts (such as unlock and reset password) and to handle users’ enquiry on Door Access System related requests
• Act as 1st line support to process and handle systems privileged accounts requests and handle users’ enquiry on User ID related requests
• Process the document registration, scanning of approved request forms and document filing
• Implement security control request (such privileged account requests) of application projects and application servers
• Perform system / application account administration (i.e. Add, modify and delete)
• Ensure security related account requests are properly authorized, compliance with security policy, and sufficient information is supplied
• Prepare regular / adhoc statistical report and documentation and maintain good record keeping for all requests and documentation

Requirements:

• Diploma / Degree holder or above in Information Technology, Computer Science or equivalent
• At least 3 years of relevant experience preferably in banking industry
• Experience in system / application account administration and conversant with Lotus Notes, MS Office applications and Chinese Word Processing
• Experience in Microsoft Active Directory or CyberArk administration will be an advantage
• Familiar with computer-related products and facilities
• Detail-minded, well-organized with high level of integrity
• Good communication and interpersonal skill with positive and helpful attitude
• Good command of spoken and written English and Chinese
• Able to handle multi-tasks and prioritize the work