Assistant Manager / Manager, Operations Management Support

Responsibilities

• Work closely with key stakeholders to conduct the daily control and monitoring on bank-wide transactional printing processing which in comply with regulatory compliance;
• Handle and prepare documentation for bank-wide procurement projects such as printing, network / international couriers, and etc.;
• Ensure full compliance of P&Ps, BCP, internal and regulatory policies and requirements all the time;
• Ensure the agreed service levels, turnaround time, productivity, quality and internal / external relationships with stakeholders and customers are achieved;
• Contribute or initiate practical suggestions and ideas, such as automation, streamlining, centralization and outsourcing, to transform the operations with aim to achieve high efficiency, low cost and adequate risk control;
• Assist the Section Head to oversight the BOS where appropriate;
• Act as team coordinator and provide support to BOS team when assigned;
• Perform other ad hoc duties as assigned.

Requirements

• University degree or above;
• Minimum 8 years' working experience in record and warehouse management/operational supports and preferably in banking industry with not less than 4 years of people management experience;
• Sound knowledge of regulatory requirements on the relevant areas and internal operational policies and procedures;
• Ability to handle multi-tasks in a tight schedule and willing to work overtime;
• Irregular working hours may be required for ad hoc/special project assignments upon requested;
• Independent, responsible, detail-minded and self-motivated;
• Good command of both written and spoken English and Chinese (including Putonghua);
• Good communication and interpersonal skills;
• Proficient in MS Applications and Chinese Word Processing.
   

Candidates with more experience will be considered as Manager.