Continental Club Manager

Responsibilities:

• Direct the activities of the Continental Club Floor GRO and Butlers, providing guidance, leadership and motivation in the delivery of services to maintain the high standard of service and products for the Continental Club Floor.
• Supervises the overall and daily administrative work of the section, guarantees all guest relations files, records and reports are updated on a regular basis and maintained in an accurate manner; monitors room availability and future occupancy – to achieve maximum efficiency.
• Maintain active presence in the Continental Club to ensure work procedures are carried out efficiently
• Oversees the room allocation and conducts room inspection to ensure total comfort and enjoyment of guests
• Meets and escorts VIP guests to ensure they are given due recognition and importance
• Plan and administer associate duty roster for uninterrupted delivery of services.

Requirements:

• Hospitality Management or related disciplines
• 1 year managerial experience or 2 years supervisorial experience
• Pleasant personality, strong leadership qualities, knowledgeable in Front Office and F&B operations

Candidate with less experience will be considered as Assistant Continental Club Manager