Executive Assistant

Third Monkey Academy

Executive Assistant & Program Coordinator (Full Time)

About the role

This is a varied and hands-on role supporting a dynamic education company. You will be the operational backbone of the team, providing comprehensive support to the Director and ensuring programmes run seamlessly. This is a unique opportunity to gain hands-on experience across the entire business—from executive support and client management to on-the-ground programme delivery and digital marketing.

Key responsibilities

• Provide comprehensive administrative support to the Director, including schedule management, travel bookings, and document preparation
• Manage day-to-day operations: maintain digital records, handle data entry, and ensure internal systems are organised and efficient
• Assist with basic financial administration, including invoicing, expense tracking, and receipts
• Be a key point of contact for client enquiries, providing excellent customer service and building strong relationships
• Maintain client and business development databases, ensuring all information is accurate and up-to-date
• Support the preparation of proposals, presentations, and marketing materials
• Play a lead role in the coordination of programmes, managing registration lists, participant information, and logistics
• Accompany student groups on overseas programmes as a Group Leader, managing logistics and ensuring student welfare, safety, and discipline
• Support pre-departure briefings and post-programme follow-ups
• Assist with content creation for social media channels, including photos, short videos, and captions using tools like Canva and CapCut

About you

• 1-3 years of experience in administration, operations, customer service, or a related field
• Excellent communication skills in English and Mandarin are essential
• Highly organised, detail-oriented, and a master of multitasking
• Proactive, responsible, and hands-on attitude with a strong willingness to learn
• Must be willing and able to travel frequently, including extended periods overseas with student groups
• Proficient in Google Workspace / Microsoft 365
• Client-service mindset with a positive and energetic attitude
• Experience with Canva, CapCut, or other social media tools is a plus

Benefits

• A crucial role in the team where your work directly contributes to success and growth
• Fast-track potential to management for the right candidate, with hands-on experience across business development, operations, marketing, and client management
• The opportunity to accompany programmes to inspiring destinations worldwide such as University of Oxford and University of Cambridge.
• Flexible, supportive, and entrepreneurial working environment where your ideas are heard