Front Desk Officer (HK19-20K)/ Senior Front Desk Officer (HK21-23K)

Responsibilities:

• Welcome guests and provide efficient check-in and check-out services
• Respond to guests’ concerns, inquiries, and complaints in a professional and courteous manner
• Handle payments accurately and protect confidential guest information in accordance with the company’s privacy policy
• Conduct room inspections to ensure cleanliness and replenishment of amenities are up to standards
• Monitor and report room maintenance, hygiene, and safety concerns
• Maintain administrative records including inventory control, key reconciliation, and lost-and-damaged reports
• Provide On-job training and supervision work for Senior Front Desk Officer

Requirements:

• Post-secondary education or above / Senior Front Desk Officer minimum for 2 years hotel experience.
• Fresh graduates with potential will also be considered
• Fluent in English and Mandarin, knowledge of other languages is an advantage
• Willing to work shifts, weekends, and public holidays
• Six days work
• According to duty roster work to same hotel group located at Tin Hau and Sai Ying Pun.

We will offer attractive compensation package & good prospects to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to email 立即申請 or Tel: 27638098 Ms. Lau/27638099 Mr. Lee