Business Management Manager - Hang Seng Bank (HK)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Strategic Change, Business Risk and Client Services

Hang Seng's Global Banking and Commercial Banking businesses provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, Hang Seng offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products. Our experienced and knowledgeable professionals understand the specific requirements of our customers and are committed to providing tailor-made financial packages in their best interests.

We are currently seeking a high caliber professional to join our team as Business Management Manager.

Principal responsibilities

• Plan and execute staff or customer events.  Manage end-to-end logistics including venue sourcing, supplier contracting, production, catering, accessibility, and on-the-day operations.
• Enhance customer relationship and loyalty by campaigns and events
• Provide business management support for Commercial Banking
• Support the workforce planning including headcount and expense budgeting to ensure these align with the Group’s directives
• Assist in the monitoring and driving changes on headcount resources by conducting productivity and structural review according to business needs
• Develop and recommend changes and improvements to operating models, procedures and practices
• Manage people development programs in areas such as MT program, talent development, performance management, etc. as well as snapshot follow-up

Requirements

• University degree in Business Management, Banking, Finance or a related discipline
• Proven years of experience in banking industry with good understanding of commercial banking products.  
• Strong attentiveness to detail, with ability to work independently and under pressure
• Proven end-to-end project delivery capability with a track record of driving initiatives to completion and deliver positive, measurable results. Capacity to work with and present to a variety of levels
• Good written and verbal communication skills
• Good knowledge of application software
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.