Captain 領班 (Chinese Cuisine 中菜)

Job Description 工作職責

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
  按照部門的規範和程序提供高標準的餐飲服務
• Communicate to his/her superior any difficulties, guest comments, and other relevant information
  與上級領導交流有關疑難，客人意見和其他相關信息
• Establish and maintain effective employee working relationships
  與同事建立並保持良好的工作關係
• Take appropriate action to resolve guest complaints
  正確處理客人的投訴
• Store food and beverage inventory in compliance with hotel regulations
  按照酒店的規定存儲餐飲存貨

Qualifications and Requirements 任職要求

• Food service experience with general knowledge of restaurant operations preferred
  擁有食品服務經驗並具有餐廳運營的一般性知識者優先考慮
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
  完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
  持有當地政府規定的含酒精飲品知識課程證書或食品服務許可證或有效的健康或食品上崗證
• Able to read and write English
  能夠讀寫英語
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