Revenue Analyst

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Prepare daily, weekly, and monthly revenue reports, performance analyses, and management dashboards.
• Monitor room inventory, pricing strategies, rate integrity, and distribution channels to maximize revenue opportunities.
• Analyze business performance by market segment, customer source, booking channel, length of stay, and cancellation trends.
• Conduct competitor benchmarking and market research to identify opportunities, risks, and demand drivers.
• Evaluate the effectiveness of promotional campaigns, pricing initiatives, and revenue-generating strategies.
• Maintain accurate revenue-related data and perform regular audits to ensure reporting reliability and system integrity.
• Support the implementation of revenue management strategies within RMS, PMS, channel management, OTA, and GDS platforms.
• Collaborate closely with Sales, Marketing, Reservations, Front Office, and Finance teams to optimize business performance.
• Prepare reports, presentations, and recommendations for management meetings and commercial reviews.
• Support month-end reporting, annual budgeting, and business planning processes.
• Stay informed of hospitality market trends, customer behaviour, and industry developments.
• Maintain confidentiality of sensitive business information and comply with corporate revenue management standards.
• Perform other ad hoc assignments and projects as required.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Finance, Statistics, Data Analytics, or a related discipline.
• Experience in Revenue Management, Reservations, Commercial Analytics, Distribution, or a related hospitality field. Preferred Fresh graduates with strong analytical skills are welcomed.
• Strong analytical mindset with the ability to interpret complex data and provide actionable business recommendations.
• Experience in hotel revenue systems, including RMS, PMS, Channel Manager, OTA, and GDS platforms is an advantage.
• Advanced proficiency in Microsoft Excel and PowerPoint; knowledge of Power BI, Tableau, or other BI tools is highly preferred.
• Excellent communication and presentation skills with the ability to explain analytical findings clearly to stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Fluency in Cantonese and English; proficiency in Putonghua is an advantage.
• Strong attention to detail, problem-solving skills, and a high level of professional integrity.
• Knowledge of local and international hospitality market trends and distribution practices is preferred.
• Ability to work effectively in a fast-paced and dynamic environment.