F&B Secretary

Key Areas

• To provide comprehensive executive, commercial and project management support to the Assistant Director of Food & Beverage by coordinating departmental business planning, revenue initiatives, strategic promotional campaigns and cross-functional projects.
• The role serves as a key business support function within the Food & Beverage Division, facilitating communication between management, operational departments and external stakeholders while overseeing the planning, coordination and execution of F&B initiatives, regulatory requirements and revenue-generating programmes. 

Responsibilities

• Provide executive support to the Assistant Director of Food & Beverage (business planning, correspondence, calendar, management reports & presentations).
• Own budgeting and forecasting (annual budget, CAPEX, monthly revenue forecast).
• Deliver administrative and sales support (budget plan, promotion proposals, outlet sales records, documentation).
• Plan and execute festive promotions end-to-end (pricing/targets, market research, product & packaging design, logistics, tastings, ordering, sales tracking).
• Coordinate festive launches across sales channels/platforms (e-shop, Klook/Klook, HKday, CX/HA/Trip.com, Go Royal, The Point, etc.) and track performance.
• Manage Guest Chef programmes and events (travel, accommodation, allowances).
• Coordinate with MARCOM on F&B promotions (packaging design, collateral).
• Liaise with SHKP malls on barter collaborations, redemption programmes, and joint promotions.
• Support SHKP office takeaway order service (chef coordination, corporate arrangement, car logistics).
• Maintain EDM/guest databases and support targeted marketing (EDM updates, loyalty guest records, membership card issuance).
• Produce monthly marketing/promotion plans and CEO/F&B reports; prepare meeting materials and track schedules.
• Administer third-party entertainment programmes (contracts, scheduling, invoice checks, payments).
• Ensure regulatory compliance and filings (food labeling exemptions, renewals, sales/statutory reporting; event licensing submissions e.g., Wine & Dine Festival).
• Manage dining privileges and corporate/credit-card promotions across all outlets.
• Update and share outlet activity changes (hotel common drive) and ensure promotion collateral is correctly displayed.
• Distribute internal/external communications to outlets and ensure follow-ups.
• Handle ad-hoc projects/tasks assigned by the Assistant Director of F&B / F&B Manager and management.

Requirements

• Diploma in Business Administration or above.
• Minimum 3 years of administration experience, preferably in the hospitality industry.
• Proficient in computing / PC skills, e.g., MS Excel, Word, etc.
• Good command of spoken and written English & Chinese.