Trade Operations Specialist / Senior Trade Operations Specialist / Assistant Operations Manager

Main Responsibilities:

• Perform customer services functions including but not limited to handling customer inquiries and reports preparation etc
• Support checking of Export and Import Bills drawn under L/C and documentary collections according to latest UCP rules and guidelines
• Handle OB Loans and Packing Loans transactions including reviewing the applications and Credit Limit, etc.
• Deal with customers/ banks to resolve problems and complaints related to trade services
• Ensure that transactions are handled in accordance with the practice and procedures stated in the Operation Manual for Trade Services, regulatory compliance such as AML and Anti-fraud checking and Rules of International Chamber of Commerce
• Report any irregularities, suspicious cases or deviations from current practice or operational manual to supervisor/Section Head in daily operations
• Perform clerical works as assigned by Supervisor/Section Head

Incumbent Requirements:

• Secondary graduate with minimum 5 years’ experience in trade operations industry
• Knowledge in relevant ICC rules and guidelines as well as basic knowledge in banking requirements required.
• Candidates with LC documents checking experiences and the qualification of Certified Banker / CDCS is an advantage
• Candidates with rich customer services experience is an advantage
• (Candidate with less experience will be considered as Trade Operations Specialist)