Customer Service Coordinator (Japanese Speaking)

Responsibilities

• Support our sales team’s work and coordinated with operations team
• Coordinate and maintain good communication with internal departments, oversea clients & office, agents and local operations
• Handle daily incoming inquiries, calls, documentations and doing a quotation
• Mainly arrange small parcels shipment for E-commerce Business
• Perform any ad hoc assigned when required

Requirements

• High school graduate or above
• 3 years or above customer service or logistics operation experience, preferably gained from logistics service provider
• Good command of both written and spoken English (For Japanese Speaking- Japanese with JLPT N2 or above)
• Good Communication with our clients & colleagues
• Good PC skills and proficient in MS Office & Chinese word processing
• Client focus with good communication & interpersonal skills
• Immediate available is highly preferred

Our Offer

• Competitive remuneration package
• Discretionary bonus
• 5-day work week
• Birthday leave
• Mobile allowance
• Education allowance
• Medical insurance