Client Services and Middle Office Officer

Responsibilities:

• Handle CIES application, monitoring and reporting
• Handle CRS/FATCA day-to-day data maintenance and annual reporting
• Assist witness, KYC and document checking for local and offshore opening
• Act as the contact point for salespersons and client inquiries
• Contribute to ad-hoc projects and perform other operational duties as assigned

Requirements:

• Minimum 1–2 years of client servicing experience in the financial industry; prior experience in a brokerage firm is an advantage
• Strong customer service mindset with excellent interpersonal and communication skills
• Holder of SFC Type 1 and 2 licenses is an advantage
• Proficient in spoken and written English, Cantonese, and Mandarin
• Skilled in Microsoft Word, Excel, PowerPoint, and Chinese word processing
• A proactive team player with strong commercial awareness
• Fresh graduates are welcome to apply for the Assistant Officer position
• Effectively using AI is preferred