Business Service Officer

HSBC

We are currently seeking a high calibre professional to join our team as a Business Service Officer

In this role you will:

With updated and sound knowledge of Business Banking products/services, to perform Know Your Customer to understand customer needs
To proactively identify sales opportunities, cross-selling bank products and services most suitable to customers, refer to Assistant Managers to complete the sales when appropriate and close sales independently when required
To provide excellent service to customers through introduction of appropriate services by acting as the first contact point for customers visiting / approaching Business Centre
To offer support to Vice Presidents, Assistant Managers, Business Development Managers by building and strengthening customer relationship with existing customer area of the Business Centre
To actively drive digitalization and provide clear guidance for customer self-serving via digital channels in the Business Centre
To perform other operational duties as assigned after office hours

To be successful you will need:

Covered counter/service & operations/platform experience with exposure to corporate customers and knowledge of general banking products
Relevant professional qualifications in Insurance and Investment are also required
Good communication and service skills
Ability to spot sales opportunities, make referrals and close sales when required
Good understanding of product/services of Business Banking
Good spoken / written English, fluent Putonghua

更多工作資料

薪酬	薪金面議
待遇	五天工作週
工種	銀行 · 金融服務 - 企業銀行服務銀行 · 金融服務 - 顧客服務 · 關係管理
僱用形式	合約
教育程度	學士