Senior Client Account Officer/ Client Account Officer

Responsibilities:

• Process account lifecycle including client onboarding, account maintenance, and regular review
• Conduct thorough due diligence and checkings to comply with company KYC/AML policy
• Accurately input and maintain client data in various internal system
• Act as a checker to review maker working quality
• Liaise with front-office sales and assistants to resolve documentation gaps and facilitate timely onboarding
• Provide on-the-job coaching and guidance to junior officers to uphold team quality standards
• Support internal/external audits, regulatory inspections, and thematic reviews related to client onboarding
• Undertake ad hoc projects, reporting assigned by the team lead
• Identify areas for process enhancement to streamline operations
• Implement data cleaning to fulfil operation use

Requirements:

• Higher Diploma or above in Business, Finance, or related subjects
• Minimum 3 years of hands-on experience in KYC, AML, or client onboarding within a regulated financial institution (bank, asset manager, broker-dealer, or fintech).
• Detail-oriented and show good quality on document checking and data input
• Proficiency in MS Word, Excel, and Chinese word processing
• Good command of both spoken and written English and Chinese, including Mandarin
• Effectively using AI is preferred