Customer Service Officer (Premier Centre) - Hong Kong Business

HSBC

 We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).

 In this role you will:

  • Provide quality customer service through accurate and efficient counter transactions at branch
  • Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
  • Promote digital banking services and products and encourage customers to migrate to digital
  • Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements
  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies
  • Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories
 
To be successful you will need:
  • Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred
  • Customer centric mindset with commitment to deliver quality service
  • Self-motivated and adaptable to a service environment
  • Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.
  • Customer or teller service experience preferred
  • Candidate with less experience will be considered for a Customer Service Officer role

 

更多工作資料
薪酬 薪金面議
工種
  • 銀行 · 金融服務 - 顧客服務 · 關係管理
僱用形式
  • 全職
教育程度
  • 文憑或相等程度

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