Manager, Credit and Marketing

Job Responsibilities

•    Assist Relationship Managers to achieve budgeted revenue and other campaign targets 
•   Help drive sales process and enhance utilization by proactively identifying business opportunities and pursuing deals
•    Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction 
•    Coordinate with internal and external stakeholders for document execution and limit activation
•    Prepare comprehensive and clearly written BCA for credit approval in a timely fashion 
•    Promptly attend to excesses / bills referrals in accordance with the Bank's policy 
•    Follow up closely with customers on submission of financials for timely preparation of analysis
•    Effective limits maintenance to avoid excesses due to system constraints
•    Ensure facility drawdown after approval in a timely manner
•    Coach / develop clerical to facilitate better utilization of resources
•  Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments 
•    Monitor risk on a daily basis; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities

Job Requirements

•    University graduate with solid working experience in banks
•    Strong analytical, verbal reasoning and interpersonal skills
•    Ability to understand and analyse financial statements
•   Adequate commercial marketing acumen e.g. demonstration of capability in identifying cross selling opportunities
•    Excellent customer service orientation
•    High responsiveness
•    Aspiration in following the career path of Relationship Manager