AVP, Product Management (Cards and Unsecured Lending)

OCBC Bank (Hong Kong) Limited

What you will be doing:

Formulate and execute the product strategy and roadmap for card products, ensuring alignment with overall business objectives. Review and develop card value proposition to maintain best-in-class service in target segments.
Conduct research and competitive analysis to identify trends, opportunities, and customer needs.
Collaborate with project management and IT teams to create innovative and user-friendly card products.
Collaborate with stakeholders and business partners to maximize business efficiency and solicit the end-to-end process flow. Manage the end-to-end product lifecycle, from ideation through launch and ongoing enhancements.
Analyze product performance metrics and customer feedback to inform product improvements and drive growth.
Lead cross-functional teams in product development initiatives and project management, particularly in digital channel.
Collaborate with digital team and work for digitalization enabling capabilities for credit card facilities.
Manage the deliverables to execution excellence timely and in quality.
Support Group-led projects to localization and implementation.
Support UAT assignments.
Maintain strict compliance with the Bank's regulatory requirements and internal policies.
Support ad-hoc tasks assigned by management.

What we are looking for:

University degree in Business or related discipline
Possess associateship / membership in Product Management, Project Management
Minimum of 5 years' experience in Card Product, Payment Card, Acquisition and Portfolio Management of which 2 years at supervisory level
Solid knowledge of payment card product and issuing business, compliance, and card association requirements
Track record of product development and program launch
Self-directed, independent, attentive to details with good command of presentation, communication, and problem-solving skills
Solid knowledge of MS Office, particularly MS Excel, PowerPoint