Night Manager

We CARE for People so they can be their BEST.

At Hyatt Regency Hong Kong, Sha Tin, we care about your well-being and we value your work-life balance as much as you do. Join us to be part of our team and experience the followings:

• Complimentary use of Fitness Centre
• Free bicycle parking
• Associate Car Park available at a special monthly rate
• Nutritious meal served in Associate Restaurant for free
• 12 complimentary room nights per year in Hyatt hotels worldwide

We look forward to hearing from committed and enthusiastic candidates like you!

Job Description

You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels' Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.   The Night Manager is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel, including running night audit in PMS. You will also act as overnight Duty Manager to handle all guests’ queries and complaints.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.