Events Manager

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As an Events Manager, you will be responsible for event organizations, delivering exceptional client service.

Key Responsibilities

• Work closely with the COE Events Sales to maximize catering revenue through effective space management.
• Identify and develop business opportunities for events and catering sales.
• Handle the full logistics of events arrangement and provide professional advice and alternatives to the guest for events and functions; well-communicate the requirements of events to all respective stakeholders.
• Liaise and maintain a good relationship with all related parties to ensure the events logistics and payment are well-managed.
• Provide competitive market intelligence and identify the potential customers.
• Lead, manage and drive team members to achieve sales targets.
• Assist in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and to oversee their implementation.

About You

• Bachelor’s Degree in Hospitality Management or other related disciplines.
• At least 4 years of catering experience and proven records in handling large scales of events with full logistics arrangement.
• Good communication and customer contact skills.
• Revenue driven mindset and attention to detail.
• Proficiency in written and spoken Cantonese, English & Mandarin.