Officer/AM (Customer Service Team)- Customer Risk Monitoring & Control

Responsibilities:

• Handle client outreach to perform CDD review, maintain client information and account status

• Handle clients’ daily notifications, business inquiries, and complaints or suggestions.

• Work closely with branches to prepare periodic reviews and trigger events assessment for both corporate/ SME and individual customers

• Participate and support system enhancement in relation to account maintenance, FATCA, CRS, name screening, transaction analysis, etc.

• Perform daily operation is in full compliance with both external regulatory and internal compliance policies, standards, guidelines and procedures

• Perform other tasks as assigned by the department

Requirements:

• Degree holder in Business Administration or relevant discipline

• Minimum 2 years of relevant experiences of KYC, CDD, individual and corporate (SME)'s account review and opening in banking industry

• Familiar with the operations of local and overseas registered entities is a definite advantage

• Professional qualification of AML/CFT, e.g. CAMLP / AAMLP, ACAMS is preferable

• Sound knowledge on regulatory requirements to ensure compliance with standards

• Strong analytical, research, and problem-solving skills

• Excellent communications and customer services skills with good command of English and Chinese (including Cantonese and Mandarin)

• Team player with can do working attitude

Fresh graduate with passion in developing career in AML/ KYC/ CDD is also welcome.