Bank Officer, Senior Teller

To succeed in this role, you'll need to be customer-focused, proactive, and able to work well under pressure. You'll need to be able to handle cash and non-cash transactions accurately and efficiently, while also identifying opportunities to promote our products and services to customers.

What you do

- Process cash and non-cash transactions, such as deposits, withdrawals, and transfers

- Respond to customer inquiries and resolve issues in a professional and courteous manner

- Promote OCBC's products and services to customers, such as accounts, loans, and credit cards

- Maintain accurate records and reports, and ensure compliance with bank policies and procedures

- Work collaboratively with other team members to achieve sales and service targets

Who you are

- A degree or diploma in any field is desirable, but not required

- Previous experience in a customer-facing role, preferably in banking or finance

- Excellent communication and interpersonal skills, with the ability to work with people from diverse backgrounds

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Basic knowledge of banking products and services, with a willingness to learn and develop your skills