Credit Processing Manager - Retail Lending

Position Summary

Responsible for reviewing daily mortgage loan applications and ensuring all required documents are in place.  Perform account review function in accordance with the Bank’s internal policies, procedures and regulatory guidelines.

Responsibilities

• Perform document due diligence on loans and credit card applications
• Assist frontline staff in handling credit related enquiries from customers
• Handle and investigate customer's complaint and requests
• Prepare credit proposal and make recommendation for approval
• Perform account review in accordance with the Bank’s internal policies, procedures and regulatory guidelines
• Prepare reports and provide coaching to junior staff 
• Assist supervisor in completing ad hoc tasks and special projects 

Requirements

• University graduate
• Preferably with over 5 years of experiences in banking sector, in which at least 2 years in supervision of credit approval or related credit experience
• Relevant HKIB qualification would be an advantage
• Good understanding in retail lending products (eg: mortgage , cards and consumer finance)
• Sound knowledge of financial analysis and MIS tools
• Familiar with related regulatory guidelines and banking policies
• Possess strong credit sense and risk awareness
• A good team leader with good analytical and interpersonal skills
• Independent and detailed-oriented and able to work under pressure
• Proficiency in MS Office like Word, Excel and Chinese Word Processing 
• Good command of both spoken and written English and Chinese, proficiency in Putonghua is an advantage

(Candidates with less experience will be considered for Assistant Credit Processing Manager)