Assistant Manager, Frontline Support Services

• Responsible for reply letters , handle account enquiries, written enquiries/correspondences from various units/ external parties, e.g. regulatory bodies, solicitors, etc.
• Process court order / search warrant against our customer account(s)
• Block account for deceased/ bankrupt/ liquidation/ tax recovery
• Retrieve required account information/ documents from various systems
• Take up other duties and ad-hoc duties as assigned
• Degree holder or above in Business Administration, Finance or equivalent qualifications at HKQF level 5
• Minimum 1 years’ relevant working experience preferably gained from banking
• Self-motivated, innovative, detail-minded and with strong analytical skills
• Good command of both spoken and written Chinese and English

Candidate with more experience will be considered as Deputy Manager, Frontline Support Services.