Restaurant Supervisor

RESPONSIBILITIES

• Assist the manager in directing and supervising all subordinates and assume the responsibilities and duties in the absence of a manager.
• Ensure that the restaurant is in proper order before opening the restaurant. While closing the restaurant, all closing procedures must be completed and double-checked.
• Prepare cashier duties such as calculating the tips, credit cards, cash, and all charges throughout the day.
• Familiar with restaurant’s promotions, menu and their pricing and activities related to the restaurant and hotel.
• Aware and comply with the hotel policies and standards.
• Establish customer loyalty by maintaining good customer relations with guest and ensuring that guest satisfaction is met and up to standard.

QUALIFICATIONS

• Secondary school certificate
• Catering school certificate is an advantage.
• Minimum 3 years of relevant experience in Food & Beverage or in hotel industry.
• Good command of speak and written English, Cantonese and Mandarin.