Manager, Segment & Transaction Capabilities Development

Job Purpose:

• To seek a customer-centric Multi-currency Debit Card Product Manager to lead the end-to-end development, enhancement and management of multi-currency debit card offering.
• This role will own the product strategy, roadmap, customer experience, regulatory alignment, and P&L performance of the product. The ideal candidate understands payments, FX, card schemes, and digital banking journeys, and can translate market insights and customer needs into innovative and commercially viable solutions.
• To assist the Senior Manager to formulate and launch effective marketing campaigns to deliver business targets.

Main Responsibilities:

• This role is critical in shaping the future of our digital banking offers and enhancing customer experience across multiple currencies. The ideal candidate will have a deep understanding of financial products, strong analytical skills, and the ability to drive cross-functional collaboration.
• Develop and execute the product vision and roadmap for the multi-currency debit card.
• Define product positioning, value propositions, and pricing strategies.
• Conduct market and competitor research to identify customer needs, trends, and differentiation opportunities.
• Collaborate closely with all internal departments including operations, compliance, legal, and marketing support for smooth program launch and fulfilment, and digital team to create user‑friendly, mobile‑first experiences.
• Ensure product compliance with regulatory and scheme requirements across all supported markets.
• Partner with risk and fraud teams to design robust transaction monitoring, fraud prevention, and card security measures.
• Maintain thorough documentation and support audits and risk assessments.
• Budget and expenses management (including invoice settlement).
• Assist to conduct regular sales performance review.

To meet the challenge, you should have the following qualifications and attributes:

• Degree holder or above in Business Administration, Marketing or related disciplines
• At least 5 years of experience in retail banking business, product management, preferably in payments, debit/credit cards, or fintech.
• Strong knowledge of card schemes, transaction processing, FX, and regulatory environments.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to work cross‑functionally and manage multiple priorities.
• Good team player and detail oriented
• Able to work under pressure and tight schedule
• PC literate with good knowledge of Microsoft Office
• Good command of both written and spoken English and Chinese