Outlet Manager - The Chinese Restaurant

Reminiscent of a 1920 Chinese tea house, The Chinese Restaurant offers delicious dim sum and authentic Cantonese delights, including many must-try dishes for guests in town for the first time.

Guests are welcomed into a space accented with intricate woodwork, classic motifs, and a warm, social atmosphere perfect for family gatherings, business meals, and special celebrations. Known for its attentive service and consistent quality, The Chinese Restaurant has become a favourite among local diners and international travellers seeking genuine Hong Kong flavours.

If you are passionate about creating exceptional dining experiences and leading a dynamic team, we invite you to join us.

What you will do:

• Manage all aspects of the restaurant efficiently and in alignment with the outlet’s concept and service standards.
• Demonstrate strong passion for food, beverage, and hospitality by consistently delivering service that exceeds guest expectations.
• Develop and strengthen our Customer Relationship Management system to build deeper guest relationships and expand the loyal customer base.
• Lead innovative marketing initiatives and adapt strategies based on local and global market trends.
• Drive the financial performance of the outlet as an independent profit centre, ensuring sustained revenue growth and cost efficiency.
• Provide clear direction, leadership, coaching, and training to team members to maintain motivation and achieve operational goals.

What you should have: 

• A degree or diploma in Hospitality Management, preferably with a focus on Food and Beverage Management.
• Minimum 2 years of experience as an Outlet Manager or 4 years as an Assistant Outlet Manager in a hotel or reputable large‑scale restaurant.
• Strong operational, administrative, and interpersonal skills.
• Well‑developed computer skills, especially in MS Office applications.
• Proven ability as a trainer, capable of facilitating learning and development at all levels.