Business Support Manager (10 months Contract) - Treasury Markets Support

Responsibilities

• Coordinate with frontline traders, back office to ensure smooth daily operations;
• Act as the primary contact point for Treasury Markets Division, tracking and resolving operational issues and system problems that impact business activities;
• Prepare MIS report for Traders;
• Develop operation procedure for new operation process;
• Participate as project coordinator for Treasury Markets Division’s initiatives;
• Collect user requirements, monitor project progress and conduct User Acceptance Testing (UAT);
• Adopt technology solutions including Fintech, Regtech and GenAI to optimize operations;
• Develop intuitive dashboards for business users;
• Serve in various coordinator roles for Treasury Markets Division as required by the Bank;
• Coordinate with front office/back office and legal for ISDA/GMRA documentation handling

Requirements

• University Graduate with 3 years working experience in treasury business management, middle office, operations, IT or other related disciplines;
• Knowledge of financial instruments and treasury-related process;
• Self-motivated, accountable, able to multi-task, work under pressure and meet tight schedules
• Independent, self-motivated, and detail-oriented;
• Good knowledge of MS Office;
• A team player with good communication skills and business writing;
• Time management skills with proven ability to work independently with relevant stakeholders to meet the tasks/projects’ deadlines and to adjust effectively to changing priorities;
• Highly motivated self-starter with a proactive approach;
• A fast learner and adaptive to change. Able to work under pressure

(Candidates with less experience will be considered as Business Support Officer)