Digital Product Specialist / Senior Specialist (PM/BA, Internal Systems)

United Asia Finance Limited

Job Responsibilities

Lead the full product lifecycle for internal systems — from concept development, business requirements, design coordination, development support, UAT, launch to post‑launch monitoring
Ensure solutions across internal systems and their touchpoints with customer-facing digital channels are delivered with quality, speed and business alignment
Understand business workflows, operational challenges and user pain points through interviews, research and data analysis
Translate insights into structured requirements, workflow diagrams, functional specifications and system enhancement recommendations
Work closely with business users, operations teams, UX/UI designers, developers and vendors to ensure aligned and seamless delivery. Participate in technical and solution‑design discussions, validating system logic and feasibility
Plan, prepare and execute UAT for internal system enhancements. Identify issues, manage defect resolution, verify fixes and ensure solutions are deployment-ready
Monitor system performance, user behaviors and workflow metrics to identify improvement opportunities
Proactively recommend enhancements to automate processes, reduce turnaround time and strengthen back-office effectiveness
Keep updated with workflow automation, internal system technologies, business process tools, digital transformation practices and emerging FinTech innovations

Job Requirements:

Degree in Business Administration, Marketing, Information Systems, Human‑Computer Interaction (HCI), or related disciplines
1 year of working experience in digital products, system implementation, PM/BA roles, workflow design, UX or related fields (experience in banking/finance is a plus but not required)
Experience in internal systems, backend applications, workflow or operational platforms, working with developers, UX/UI teams, or data teams is an advantage
Strong analytical mindset with the ability to translate business workflows into clear system or product requirements
Passion for digital innovation, workflow automation and FinTech
Excellent communication, interpersonal and coordination skills
Excellent command of both written and spoken Chinese and English
Proactive, curious, open‑minded and a strong team player
Candidates with more experience will be considered for the role of Senior Specialist, Digital Business

We Offer:

Remuneration Package

Staff Learning Subsidies and Development

Company Activities and Gathering

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