Virtual Customer Service Officer

Job Responsibilities:

• Check identity document and personal account opening information provided by customer through VTM
• Perform data input and complete related account opening procedures
• Open personal account and answer customer enquiries on personal account opening where necessary
• Other duties as assigned

Requirements:

• Secondary education or above with minimum 1 year experience in customer service or operations/processing related to account opening
• Good command of English and Chinese, including Cantonese and Putonghua
• Good communication and interpersonal skills
• Be available for shift duty on weekdays, Saturdays, Sundays and public holidays