Assistant Manager – Fraud Control, Retail Credit Approval & Administration

Responsibilities:

• Monitor and report fraud trend and losses timely
• Conduct in-depth investigation on all fraud cases of consumer lending products
• Propose new measures to reduce credit card and personal loan fraud
• Conduct merchant onboarding review and follow up on suspicious transactions
• Ensure daily operations are in compliance with all internal policy and procedures and external regulatory requirements
• Conduct regular training to front line staffs on the latest fraud trend

Requirements:

• University graduate or above
• Minimum 2 years of relevant fraud risk management experience in credit card issuing or acquiring business
• Good knowledge on regulatory and card association requirements related to card authorization and fraud case handling
• Highly organized, independent with strong initiatives
• Excellent communication, interpersonal, people management and presentation skills
• Proficient in spoken & written Chinese (including Mandarin) & English
• Competent in MS Office application
• Good negotiation & problem-solving skills