Deputy/ Anti-Fraud Manager (Customer Education and Promotion)

Job No.: 499580
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Strategic Planning, Public Relations / Corporate Communications, Risk Management

Responsibilities:

• Organize events to promote anti-fraud awareness.
• Work closely with marketing team to design campaigns that mitigate fraud risk.
• Work closely with 2nd line of defense, regulatory bodies, law enforcement units and frontline to deliver customer education programs in relation to anti-fraud. 
• Understand and analyze the latest fraud trend to design tailor-made customer communication material.  
• Design internal communication and training program for frontline staff.  

Requirements:

• Degree or above, preferable in business administration, marketing, communication;
• 3 years banking experience or experience in marketing, event management or training preferred;
• Data analytic and risk management skills preferred;
• Strong communication skills;
• Good command of both spoken and written Chinese and English, including Putonghua.